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Terms of Service

Last updated: August 22, 2026

These Terms of Service ("Terms") govern the use of automated communication services provided by Rhoe AI LLC ("we," "us," "our") to local service businesses ("Clients") and describe the terms under which messages are sent to Clients' customers ("Recipients"). By using our services or receiving messages sent through our platform, you agree to these Terms.

1. Description of Service

Rhoe AI LLC provides automated SMS messaging services on behalf of Clients, including but not limited to:

  • Missed-call text-back responses
  • Appointment reminders
  • Follow-up messaging sequences
  • Review request messages

These services are delivered via SMS to phone numbers that have contacted a Client business by phone or text.

2. SMS Terms

Program description: Rhoe AI LLC sends automated text messages on behalf of local service businesses, including missed-call replies, appointment reminders, follow-up messages and review requests. Recipients consent to these messages by calling or texting a Client's business, or by asking the Client to contact them by text.

  • Message frequency varies.
  • Msg & data rates may apply.
  • Reply STOP to opt out, HELP for help.
  • Carriers are not liable for delayed or undelivered messages.
  • See our Privacy Policy for how we handle your information.

3. Client Responsibilities

Clients using our platform agree to:

  • Only use the service to message individuals who have a reasonable expectation of contact (e.g., customers who called or texted the Client's business).
  • Not use the service to send unsolicited marketing messages to individuals who have not initiated contact.
  • Provide accurate business information for telecommunications compliance (A2P 10DLC) registration purposes.
  • Comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act where applicable.

4. Acceptable Use

You may not use our service to:

  • Send illegal, harassing, threatening, or fraudulent content.
  • Send messages to individuals who have opted out or requested no further contact.
  • Impersonate another person or business.
  • Interfere with or disrupt the platform's operation.

We reserve the right to suspend or terminate service to any Client that violates these Terms or applicable telecommunications regulations.

5. No Guarantee of Delivery

While we take reasonable steps to ensure message delivery, SMS delivery is dependent on third-party carriers and is not guaranteed. We are not responsible for delays, non-delivery, or failures caused by carrier networks, recipient device settings, or circumstances outside our control.

6. Limitation of Liability

To the fullest extent permitted by law, Rhoe AI LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our services, including but not limited to lost business, lost messages, or lost revenue.

7. Termination

We may suspend or terminate access to our services at any time, with or without notice, for violation of these Terms or for any other reason at our discretion.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

10. Contact Us

Questions about these Terms can be directed to:

support@rhoe-ai.com
Rhoe AI LLC